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WELCOME

We invite you to Dubai and Ajman to discover a world of opportunities…
Join FRHI Hotels & Resorts for a four-day exclusive journey to our iconic Dubai and Ajman properties for a programme that is both inspirational and educational. This Global Meeting Exchange Programme provides you an opportunity to meet, in one place the representatives from our award-winning portfolio of worldwide hotels across the three brands, who can customise meetings and incentive packages for you.
Registration to the Global Meeting Exchange 2016 is now closed.

ITINERARY

Our four-day itinerary includes one-to-one meetings, informal networking sessions with fellow professionals and partners, encompasses industry specific educational discussions and exchanges, and a unique ground programme.

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WEDNESDAY 22 JUNE


Throughout the day: Arrival of clients to Dubai and transfer to Fairmont Ajman.

Dinner with your global sales representative.
Venue: To be advised by your global sales representative
Dress Code: Casual (no shorts or trainers please)

Overnight at Fairmont Ajman.

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THURSDAY 23 JUNE


Breakfast at leisure
Venue: Spectrum

Group 1 One-to-One Business Sessions (where appropriate and as per your personal schedule)
09.30-11.30: One-to-one business sessions
11.30-12.00: Coffee break (pre-function area M2)
12.00-14.00: One-to-one business sessions
Venues: Emerald 2, Emerald 3, Turquoise, Agate
Dress Code: Business casual throughout the day

14.00-15.00: Group lunch
Venue: Spectrum

Group 2 One-to-One Business Sessions (where appropriate and as per your personal schedule)
15.00-17.00: One-to-one business sessions
17.00-17.30: Coffee break (pre-function area M2)
17.30-19.30: One-to-one business sessions

20.45-00.00: Welcome reception at Fairmont Ajman.
Venue: Azrak Lounge
Dress code: Resort Casual

Overnight at Fairmont Ajman.

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FRIDAY 24 JUNE


Attendance to the educational and feedback sessions is mandatory. Breakfast will be served during the presentations.

08.00-08.45: “FRHI Hotels & Resorts update” presented by Jennifer Fox, President International FRHI Hotels & Resorts & President Fairmont Brand
08.45-09.45: “Distribution & technical solutions in MICE” presented by Doug Carr, Executive Director, Distribution, FRHI Hotels & Resorts
‘The Future of MICE Travel’ presented by Bharet Malhotra, Senior Vice President of Sales CVent
Venue: Topaz Ballroom
Dress Code: Business casual throughtout the day

09.45-10.15 Coffee Break
Venue: Topaz pre-function area

10.15–11.30: Presentations:
Raffles Hotels & Resorts: Diana Banks, Vice President Raffles Brand
Fairmont Hotels & Resorts: Jane Mackie, Vice President Fairmont Brand
Swissôtel Hotels & Resorts: Alistair Watts, Director, Marketing, Europe, FRHI
11.30-12.30: Presentation & Panel Session “Global Trends: Meetings & Events”
Chris Ruane, Executive Director Global Sales, The Americas; Hidey Yanaka, Executive Director
Global Sales Asia Pacific; Meenaz Lilani, Executive Director Global Sales, EMEAI
Venue: Topaz Ballroom

12.30-13.30: Lunch
Venue: Spectrum

Group 3 One-to-One Business Sessions (where appropriate and as per your personal schedule)
13.30-15.30: One-to-one business sessions
15.30-16.00: Coffee Break (pre-function area M2)
16.00-18.00: One-to-one business sessions
Veneus: Emerald 2, Emerald 3, Turquoise, Agate
Dress Code: Business casual

19.00: Transfer to Dubai
20.00-00.00: Cocktail reception and Gala Dinner at Raffles Dubai.
Dress Code: Formal (lounge suit/cocktail dress or your national attire

Overnight at Fairmont Ajman.

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SATURDAY 25 JUNE


Attendance to the educational and feedback sessions is mandatory. Breakfast will be served during the presentations

08.00-09.30: “The short and long term views of European and global economies” presented by Dr. Gerard Lyons and “The effects of the economy on the hotel industry” presented by Shalabh Kayastha Executive Director, Performance Strategy, FRHI Hotels & Resorts
09.30-10.30: Panel session: “Safe & Secure”
Venue: Topaz Ballroom
Dress Code: Business casual throughtout the sessions

10.30-11.00: Coffee Break
Venue: Topaz pre-function area

11.00-12.00: Interactive Session: “21st century hotels & meeting styles of the future”
12.00-13.00: Panel Session: “Compliance & loyalty”
Venue: Topaz Ballroom

13.00-14.00: Lunch
Venue: Spectrum

14.00-18.30: Discover Ajman & Dubai in an exciting and unique way!
Dress Code: Casual and comfortable. Temperatues may reach up to 38°C. Please ensure you bring adequate sun protection and a sun hat.

20.30-00.00: Farewell party at Fairmont Ajman.
Venue: Badr/XOLO
Dress Code: The theme for the night is Summer Sophistication! Please wear light, white and bright clothing.

Overnight at Fairmont Ajman.

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SUNDAY 26 JUNE


Breakfast at leisure
Venue: Spectrum

08.30–09.15: Presentation “Looking to the future with FRHI hotels & Resorts:
Part 1: Products, Services & Innovations presented by Marc Cassier, Executive Director Conference Services & Catering, FRHI Hotels & Resorts and
Part 2: Customer Engagement resented by Mark Sergot, Senior Vice President, Global Sales Organization, FRHI Hotels & Resorts
Venue: Topaz Ballroom
Dress Code: Business casual throughout the sessions

09.15-09.45: Coffee Break
Venue: Topaz Ballroom

09.45–10.45: Interactive Session: “De-layering & deconstructing of a programme”
10.45-11.15: “Wrap up session” by Mark Sergot, Senior Vice President, Global Sales Organization, FRHI Hotels & Resorts
Venue: Topaz Pre-Function Area

11.15–12.15: Lunch
Venue: Spectrum

13.0: Departure to either Dubai airport for journey home or transfer for post-event stay.
Please ask your global sales representative about your transfer arrangements.

For questions, please contact Catherine Khan at FRHI Hotels & Resorts.
Email catherine.khan@frhi.com or call +44 20 7520 4247


DISCOVER DUBAI & AJMAN

As one of the world’s most sought-after destinations, cosmopolitan Dubai is the quintessential home of sand, sea, sun and shopping. Dubai is like nowhere else on the planet. It is home to stunning developments such as the soaring Burj Khalifa and the vast Palm Jumeirah island. And, there's culture here too. Its old city centre features a delightful higgledy-piggledy labyrinth of bustling souks interspersed with fine old traditional Arabian houses.

Just 30 minutes away from the bustling metropolis of Dubai, Ajman offers a delightful contrast. Visitors can enjoy a gentler pace while soaking in genuine Arabian traditions and hospitality. Blessed with perennial sunshine and golden shores, Ajman is a hidden gem – a haven from the stresses of everyday life. Covering just 260 sq km, Ajman’s modest size and relaxed rate of development is the emirate’s greatest appeal.

Fairmont Ajman
Raffles Dubai
Fairmont Dubai
Fairmont The Palm

PARTICIPATING HOTELS

Meet the representatives from these award-winning properties

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Le Royal Monceau – Raffles Paris
Raffles Beijing
Raffles Dubai
Raffles Grand Hotel d'Angkor
Raffles Hainan
Raffles Istanbul
Raffles Jakarta
Raffles Le Royal Phnom Penh
Raffles Makati
Raffles Makkah Palace
Raffles Singapore

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Fairmont Ajman
Fairmont Bab al Bahr
Fairmont Baku
Fairmont Beijing
Fairmont Chengdu
Fairmont Copley Plaza
Fairmont Dubai
Fairmont Grand Hotel Kyiv
Fairmont Heliopolis, Cairo
Fairmont Hotel Vancouver
Fairmont Hotel Vier Jahreszeiten, Hamburg
Fairmont Istanbul
Fairmont Jakarta
Fairmont Le Montreux Palace
Fairmont Makati
Fairmont Makkah Clock Royal Tower
Fairmont Mara Safari Club
Fairmont Mayakoba
Fairmont Monte Carlo
Fairmont Mount Kenya Safari Club
Fairmont Nanjing
Fairmont Nile City, Cairo
Fairmont Pacific Rim Hotel, Vancouver
Fairmont Peace Hotel, Shanghai
Fairmont Rey Juan Carlos I
Fairmont Royal York, Toronto
Fairmont San Francisco
Fairmont Sanur Beach
Fairmont Singapore
Fairmont St Andrews
Fairmont The Norfolk Hotel
Fairmont The Palm, Dubai
Fairmont Towers, Heliopolis
Fairmont Waterfront Hotel, Vancouver
Fairmont Yangcheng Lake, Kunshan
Fairmont Zimbali Lodge
Fairmont Zimbali Resort
The Plaza, A Fairmont Managed Hotel
The Savoy, A Fairmont Managed Hotel

Image 02 Swissôtel Le Plaza, Basel
Swissôtel Beijing
Swissôtel Berlin
Swissôtel Bremen

Swissôtel Büyük Efes, Izmir
Swissôtel Dresden
Swissôtel Dusseldorf
Swissôtel Foshan
Swissôtel Kolkata
Swissôtel Krasnye Holmy Moscow
Swissôtel Kunshan
Swissôtel Le Concorde Bangkok
Swissôtel Makkah
Swissôtel Merchant Court
Swissôtel Nankai Osaka
Swissôtel Nai Lert Park
Swissôtel Resort Phuket
Swissôtel Shanghai
Swissôtel Sydney
Swissôtel Tallinn
Swissôtel The Bosphorus, Istanbul
Swissôtel The Stamford
Swissôtel Zürich

RAFFLES

With a legacy spanning more than 126 years, Raffles Hotels & Resorts is a true pioneer of worldly elegance and hospitality. Each Raffles hotel is an oasis that offers warm and discreet service, delivering emotional luxury to well-travelled guests.

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LE ROYAL MONCEAU,
RAFFLES PARIS

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RAFFLES
GRAND HOTEL D'ANGKOR

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RAFFLES
JAKARTA

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RAFFLES
MAKKAH PALACE

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RAFFLES
BEIJING

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RAFFLES
HAINAN

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RAFFLES
HOTEL LE ROYAL PHNOM PENH

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RAFFLES
SINGAPORE

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RAFFLES
DUBAI

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RAFFLES
ISTANBUL

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RAFFLES
MAKATI

FAIRMONT

Honouring a deep connection with its many communities, Fairmont Hotels & Resorts’ charismatic hospitality is the gateway to cherished memories. Unique architecture, expressive decor and thoughtful service elevate every moment.

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FAIRMONT
AJMAN

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FAIRMONT
BEIJING HOTEL

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FAIRMONT
DUBAI

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FAIRMONT
ISTANBUL

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FAIRMONT
HOTEL VANCOUVER

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FAIRMONT
LE MONTREUX PALACE

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FAIRMONT
MARA SAFARI CLUB

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FAIRMONT
MOUNT KENYA SAFARI CLUB

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FAIRMONT
PACIFIC RIM HOTEL, VANCOUVER

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FAIRMONT
ROYAL YORK, TORONTO

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FAIRMONT
SINGAPORE

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FAIRMONT
THE PALM, DUBAI

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FAIRMONT
YANGCHENG LAKE

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THE PLAZA
A FAIRMONT MANAGED HOTEL

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FAIRMONT
BAB AL BAHR

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FAIRMONT
CHENGDU

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FAIRMONT
GRAND HOTEL KYIV

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FAIRMONT
HOTEL VIER JAHRESZEITEN

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FAIRMONT
MAKATI

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FAIRMONT
MAYAKOBA

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FAIRMONT
NANJING

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FAIRMONT
PEACE HOTEL, SHANGHAI

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FAIRMONT
SAN FRANCISCO

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FAIRMONT
ST ANDREWS

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FAIRMONT
TOWERS, HELIOPOLIS

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FAIRMONT
ZIMBALI LODGE

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THE SAVOY
A FAIRMONT MANAGED HOTEL

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FAIRMONT
BAKU, FLAME TOWERS

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FAIRMONT
COPLEY PLAZA

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FAIRMONT
HELIOPOLIS, CAIRO

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FAIRMONT
JAKARTA

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FAIRMONT
MAKKAH CLOCK ROYAL TOWER

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FAIRMONT
MONTE CARLO

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FAIRMONT
NILE CITY, CAIRO

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FAIRMONT
REY JUAN CARLOS I

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FAIRMONT
SANUR BEACH

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FAIRMONT
THE NORFOLK HOTEL

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FAIRMONT
WATERFRONT HOTEL, VANCOUVER

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FAIRMONT
ZIMBALI RESORT

SWISSÔTEL

Embracing an exceptional quality of life, Swissôtel Hotels & Resorts combines contemporary Swiss style and locally inspired flair with warm, personalized service to immerse guests in a genuine and vital hospitality experience.

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SWISSÔTEL
LE PLAZA, BASEL

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SWISSÔTEL
BREMEN

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SWISSÔTEL
DUSSELDORF

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SWISSÔTEL
KRASNYE HOLMY MOSCOW

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SWISSÔTEL
MAKKAH

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SWISSÔTEL
NAI LERT PARK

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SWISSÔTEL
SYDNEY

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SWISSÔTEL
THE STAMFORD

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SWISSÔTEL
BEIJING

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SWISSÔTEL
BÜYÜK EFES, IZMIR

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SWISSÔTEL
FOSHAN

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SWISSÔTEL
KUNSHAN

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SWISSÔTEL
MERCHANT COURT

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SWISSÔTEL
RESORT PHUKET

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SWISSÔTEL
TALLINN

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SWISSÔTEL
ZURICH

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SWISSÔTEL
BERLIN

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SWISSÔTEL
DRESDEN

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SWISSÔTEL
KOLKATA

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SWISSÔTEL
LE CONCORDE BANGKOK

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SWISSÔTEL
NANKIA OSAKA

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SWISSÔTEL
SHANGHAI

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SWISSÔTEL
THE BOSPHORUS, ISTANBUL

SPONSORS

We are delighted to work in conjunction with these sponsors

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Located in the emirate of perennial sunshine and stunning white sand beaches is the Fairmont Ajman, the newest Fairmont flagship in the United Arab Emirates. Within easy reach from the Dubai International Airport and a short 15 minute drive from the Sharjah International Airport, Fairmont Ajman’s spectacular location allows meeting planners and their participants to enjoy productive meetings while making the most of their time by taking advantage of a full range of leisure and team building activities right at their doorstep. Just 30 minutes away from the bustling metropolis of Dubai known for its sightseeing, shopping and entertainment, Ajman offers a delightful contrast by inviting guests to take a gentler pace, and to soak in genuine Arabian traditions and hospitality.

Click here to find out more

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For more than 77 years, PSAV® has been setting the standard for event technology services within the hotel, resort and conference center industry, offering the expertise for everything from intimate gatherings to large conventions. Our focus is on delivering innovative technology, combined with legendary customer service to ensure your satisfaction and that of your attendees. From boardroom to ballroom, courtyard to convention center, PSAV has a customized solution for every challenge - the experience onstage will be extraordinary.

Click here to find out more

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Situated in the heart of the city, Raffles Dubai enjoys the perfect location just 10 minutes from Dubai International Airport, connected to Wafi Mall, Dubai’s premium lifestyle and entertainment complex with a designated Kids Zone as well as a short drive from Downtown Burj Khalifa and Dubai Mall. Rooms and suites are amongst some of the largest in the city. Beginning at 70 square meters with spacious balconies, each room offers stunning views of Dubai’s skyline, unparalleled level of comfort, elegance and exemplary hospitality. With nine flexible meeting spaces as well as the impressive Raffles Ballroom lit with Swarovski chandeliers, Raffles Dubai is the premier venue for the most sought-after events and themed gala dinners.

Click here to find out more

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Production Resource Group is the partner of choice for the world’s leading entertainment and event producers, designers, and creative talents. Our teams stage some of the most unique, challenging, and groundbreaking projects across a broad range of markets. From corporate, association, and automotive events, live music tours and festivals, theatre, television and film, to sports and other major public events, PRG is on-site, from concept through execution, with the most creative and cutting edge production solutions available. No other company can match the depth and breadth of PRG's global resources, technological expertise and experience.

Click here to find out more

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A member of BestCities Global Alliance, Dubai Business Events is the official convention Bureau of Dubai. Our main objective is to develop and increase Dubai’s share of the international business events market in order to grow economic development, jobs and knowledge creation in the emirate.

With in-depth knowledge of Dubai, its unique culture, world-class convention venues and the specific requirements of the business event industry, 27 professionals across offices in Dubai, London, New York, Sao Paulo, Seoul, Beijing and Shanghai offer free and impartial guidance and support to international business event organisers in planning meetings, incentives, conferences and exhibitions in Dubai.

Click here to find out more

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Established in 1996, by Mr. Ghassan Aridi and his partners, Alpha Destination Management has managed to achieve significant targets and reach a leading position within the Destination Management Companies in the region. It is one of the most credible brand names within the International Tourism Industry.

We have been providing our partners the following:
• Client Support and Product Development
• Ground Handling Services for FIT, Leisure Groups, Cruise passengers, and MICE groups
• Hotel Reservation and Accommodation Services
• Tours and Excursions
• Luxury Services
• Alpha Golf

Our professional, dedicated and passionate team, supported by a wise and active management, is a guarantee for success and permanent growth.

Click here to find out more

PARTNERS

We are grateful to our partners for their support

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With state-of-the-art meeting facilities that span two international gateway cities, Calgary and Edmonton, the Rocky Mountains including world-famous Banff and Jasper National Parks, Alberta delivers unparalleled Meeting & Incentive Travel possibilities. Unforgettable meeting locations, spectacular scenery and no provincial sales tax, it's easy to imagine Alberta, Canada as your destination for business.

Click here to find out more

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Emirates is an airline based in Dubai It is the largest airline in the Middle East and operating over 3,300 flights per week from its hub to more than 144 cities in 78 countries across six continents. It’s the seventh largest airline in the world in terms of revenue, and the largest airline in the Middle East in terms of revenue, fleet size, and passengers carried. The company also operates four of the world's longest non-stop commercial flights from Dubai to Los Angeles, San Francisco, Dallas/Fort Worth, and Houston. Emirates has built up a strong brand name as a leader in the aviation industry, particularly in terms of service excellence, and it’s very rapid growth, coupled with consistent profitability. Emirates has won numerous awards – it was ranked 8th by Air Transport World for "Airline of the Year" in 2012. The award has been given based on recognition of its commitment to safety and operational excellence, customer service trendsetters, financial condition including a 25-year consecutive annual profit. Emirates is rated as a four-star airline by aviation consultancy group Skytrax. The airline was voted Airline of the Year in 2013.

Click here to find out more

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MEP Destination Business Solutions is a DMC specializing in incentives, meetings and conferences. Today MEP continues its leader position in the market, having been bestowed some of the industry’s most prominent accolades over the years such as several M&IT Awards for Best Overseas Destination Management Company. MEP’s client profile consists of some of the premier brands in a variety of industries. MEP’s vision is to establish reliable and long-lasting partnerships by offering solutions that work, enthusiastic creativity and financial transparency, while creating value and always exceeding expectations.

Click here to find out more

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Cantrav Services Inc. is a full-service destination management company with a proven record of success delivering meetings, incentive programs and events in Canada and Alaska for over 30 years. With four offices strategically located in Vancouver, Whistler, Banff and Toronto, we pride ourselves in ensuring intimate local knowledge of the destinations we represent. We have extensive knowledge and a vast network of experienced supplier partners and can deliver on every component of a program no matter how large, small or complex. We deliver tailored programs to meet your objectives and that showcase the best of our destinations and beyond.

Click here to find out more

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We've been producing amazing campaigns for our clients for more than 20 years. Campaigns that move, touch, inspire and connect. This site, for example, is a Fellows Media creation for FRHI Hotels & Resorts. Whether we're producing customer magazines, digital campaigns or broadcast we're bringing our clients and their customers closer together through the strategic use of quality content. Explore what we've done for our clients. Discover what we can do for you.

Click here to find out more

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DreamCatcher is about making WOW event arrangements, providing with "Once in a Lifetime" experiences that guests could not experience if they would come to the destination by themselves. Our strenght is strong local connections and a wide network of local suppliers/service providers. Every event is different. Your event objectives and event requirements are most important. Our objective is to create a Successful Brand Experience.

Click here to find out more

LAST YEAR'S EVENT

Last year's event was held in Monte Carlo, below is a small selection of images, and some of the attendees reactions. This year's event promises to be even more insightful, and even more fun!

REGISTRATION

Registration for the Global Meeting Exchange has now closed.

CONTACT


Raffles:
raffles.com
 

Fairmont:
fairmont.com
 

Swissôtel:
swissotel.com
 
 

FRHI:
frhi.com
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

BECKY DIMANT
Director, Global Sales
Germany, Switzerland, Austria
FRHI Hotels & Resorts
Phone: +49 6172 171834
Email: Becky.Dimant@frhi.com

EMRE KIRAZCI
Director, Global Accounts
UAE
FRHI Hotels & Resorts
Phone: +971 4 437 7479
Email: Emre.Kirazci@frhi.com

SOHEL MEMON
Global Account Manager
UAE
FRHI Hotels & Resorts
Phone: +971 4 437 7475
Email: Sohel.Memon@frhi.com

AMY WANG
Director Global Accounts
China
FRHI Hotels & Resorts
Phone: +86 21 2322 5581
Email: Amy.Wang@frhi.com

ALI BASHEER
Director Global Accounts-KSA, Global Sales Office
Saudi Arabia
FRHI Hotels & Resorts
Phone: +966 (0) 11 40016 33
Email: Ali.Basheer@frhi.com

MARK GORGON
Director, Global Accounts
UK & Ireland
FRHI Hotels & Resorts
Phone: +44 207 520 4233
Email: Mark.Gorgon@frhi.com

TEKLA MAIRA
Director, Global Sales
India
FRHI Hotels & Resorts
Phone: +91 11 4905 5509
Email: Tekla.Maira@frhi.com

ROLI SHARMA
Director, Global Accounts
India
FRHI Hotels & Resorts
Phone: +91 11 4905 5510
Email: Roli.Sharma@frhi.com

EMMY ZHAO
Director, Global Sales Office Beijing
China
FRHI Hotels & Resorts
Phone: +8610 85073788
Email: Emmy.Zhao@frhi.com

JOANNE TRUDEAU
Director, Global Accounts
United States
FRHI Hotels & Resorts
Phone: +1 773 935 1603
Email: Joanne.Trudeau@frhi.com

PETER GROOM
Director, Global Accounts
UK, Netherlands & Scandinavia
FRHI Hotels & Resorts
Phone: +44 207 520 4242
Email: Peter.Groom@frhi.com

EVA-MARIA MAY
Global Account Manager
FRHI Hotels & Resorts
Phone: +41 (0) 44 317 6238
Email: Eva-Maria.May@frhi.com
 

HUBERT SOWKA
Director Global Accounts
FRHI Hotels & Resorts
Phone: +33 06 6700 80 81
Email: Hubert.Sowka@frhi.com
 

SUNNY CAI
Director Global Accounts
China
FRHI Hotels & Resorts
Phone: +86 21 2322 5512
Email: Sunny.Cai@frhi.com

CHRIS RUANE
Executive Director, Global Sales, North America
United States
FRHI Hotels & Resorts
Phone: +1 416 874 2669
Email: Chris.Ruane@frhi.com
 


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